Privacy Policy

Privacy Policy

Privacy Policy


Last updated: August 4, 2025

Superstat Pty Ltd (“Superstat,” “we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in connection with your use of our platform (https://superstat.com.au) and associated services.

1. What Information We Collect

We collect the following types of personal and technical information:

a. User-Provided Information

  • Name, email address, and club/team details

  • Payment and billing information

  • Video footage you upload or share

  • Messages or feedback sent to our team

b. Automatically Collected Data

  • IP address, device and browser information

  • Site usage (e.g. pages viewed, time on site)

  • Metadata from uploaded videos (e.g. time, location if embedded)

c. Inferred or Derived Data

  • AI-generated stats and performance reports

  • Insights derived from video content (e.g. player activity, movement patterns)

2. Why We Collect It

We collect and process your data to:

  • Operate and improve the SuperStat platform

  • Deliver stats and highlight packages to users

  • Provide support and respond to inquiries

  • Process payments and manage subscriptions

  • Train and improve our AI models using anonymised data

  • Communicate with you about product updates or offers (you can opt out)

3. Legal Grounds for Processing

We rely on one or more of the following legal bases:

  • Your consent (e.g. for marketing or footage uploads)

  • Contractual necessity (e.g. to provide services you've paid for)

  • Legitimate interests (e.g. platform security, service improvement)

  • Legal obligations (e.g. fraud prevention, tax compliance)

4. Who We Share Data With

We may share data with:

  • Vendors and service providers (e.g. cloud storage, payment processors)

  • AI development partners (for video model training, under strict confidentiality)

  • Clubs or leagues, when you’ve granted access to them

  • Regulatory or legal bodies, if required by law

We do not sell your personal information.

5. Data Retention

  • Match footage and stats are retained as long as your account is active or needed for business/legal reasons.

  • You may request deletion at any time by contacting us.

  • Anonymised data used for AI training may be retained indefinitely.

6. Cookies and Tracking

We use cookies and similar technologies for functionality, analytics, and marketing. You can manage cookie preferences in your browser.

7. Security

We use industry-standard security measures to protect your data, including encrypted storage, access control, and monitoring. However, no system is 100% secure — please upload footage responsibly and avoid sensitive content.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Ask us to delete your data

  • Withdraw consent (where applicable)

To exercise your rights, email: cordelia@superstat.com.au

9. Children’s Privacy

We do not knowingly collect data from users under 13. If you're under 18, parental/guardian consent is required before uploading any content.

10. Overseas Disclosure

Some of our service providers (e.g. cloud storage or AI processors) may be located outside Australia. Where this occurs, we ensure appropriate safeguards are in place in line with the Privacy Act 1988.

11. Changes to This Policy

We may update this policy from time to time. Any changes will be posted here with a new “Last Updated” date. Continued use of the platform indicates your acceptance.

12. Contact

For questions, concerns, or complaints:
SuperStat Pty Ltd
Level 1, 580 Church St, Richmond VIC 3121
Email: cordelia@superstat.com.au